Privacy Notice – Physio on the River website

Background

This privacy notice sets out how Physio on the River, The Old Ticket Office, Barnes Bridge, The Terrace, Barnes, SW13 0NP uses and protects any personal information we collect or generate in relation to you whilst using this site.

Should we offer the facility in future for you to provide personal information that can identify you when using this site, please be assured that it will only be used in accordance with this privacy policy.

We have reviewed and updated our policies, processes and procedures to comply with the General Data Protection Regulation (EU) 2016 / 679 (“GDPR”) and have updated this Privacy Notice accordingly.

What we collect and the purpose of processing

The types of personal data we collect from using our site:

  • Traffic log cookies when you visit our site (see cookies below)

Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our website.

Necessary

 

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

 

Cookie Name Provider Type Expiry
_cfduid app.clickfunnels.com HTTP 1 Year
First Found http://www.physio-on-the-river.co.uk/
Purpose Identify trusted web traffic Initiator Script Tag
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United States
Cookie Name Provider Type Expiry
PHPSESSID physio-on-the-river.co.uk HTTP Session
First Found http://www.physio-on-the-river.co.uk/
Purpose Preserves user session state across page requests. Initiator Web Server
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United Kingdom (adequate)
Cookie Name Provider Type Expiry
PHPSESSID rm.reviewability.com HTTP 1 Year
First Found http://www.physio-on-the-river.co.uk/
Purpose Preserves user session state across page requests. Initiator Script Tag
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United States (adequate)
Statistics
Cookie Name Provider Type Expiry
_ga physio-on-the-river.co.uk HTTP Session
First Found http://www.physio-on-the-river.co.uk/
Purpose Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Initiator Script Tag
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United Kingdom (adequate)
Cookie Name Provider Type Expiry
_gat physio-on-the-river.co.uk HTTP Session
First Found http://www.physio-on-the-river.co.uk/
Purpose Used by Google Analytics to throttle request rate Initiator Web Server
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United Kingdom (adequate)
Cookie Name Provider Type Expiry
_gid rm.reviewability.com HTTP Session
First Found http://www.physio-on-the-river.co.uk/
Purpose Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Initiator Script Tag
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United Kingdom (adequate)
Marketing

 

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Cookie Name Provider Type Expiry
bcookie linkedin.com HTTP 2 Years
First Found http://www.physio-on-the-river.co.uk/
Purpose Used by the social networking service, LinkedIn, for tracking the use of embedded services. Initiator Script Tag
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United States (adequate)
Cookie Name Provider Type Expiry
bscookie physio-on-the-river.co.uk HTTP 2 Years
First Found http://www.physio-on-the-river.co.uk/
Purpose Used by the social networking service, LinkedIn, for tracking the use of embedded services. Initiator Web Server
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United States (adequate)
Cookie Name Provider Type Expiry
fr Facebook.com HTTP 3 Months
First Found http://www.physio-on-the-river.co.uk/
Purpose Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers Initiator Script Tag
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United States (adequate)
Cookie Name Provider Type Expiry
lidc linkedin.com HTTP Session
First Found http://www.physio-on-the-river.co.uk/
Purpose Used bythe social networking service, LinkedIn, for tracking the use of embedded services. Initiator Script Tag
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United States (adequate)
Cookie Name Provider Type Expiry
NID google.com HTTP 6 Months
First Found http://www.physio-on-the-river.co.uk/
Purpose Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. Initiator Web Server
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United States (adequate)
Unclassified

 

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Cookie Name Provider Type Expiry
ct_checkjs physio-on-the-river.co.uk HTTP Session
First Found http://www.physio-on-the-river.co.uk/
Purpose Unclassified Initiator Script Tag
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United Kingdom (adequate)
Cookie Name Provider Type Expiry
ct_cookies_test physio-on-the-river.co.uk HTTP Session
First Found http://www.physio-on-the-river.co.uk/
Purpose Unclassified Initiator Web Server
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United Kingdom (adequate)
Cookie Name Provider Type Expiry
ct_timestamp http://www.physio-on-the-river.co.uk/ HTTP Session
First Found http://www.physio-on-the-river.co.uk/
Purpose Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers Initiator Script Tag
Source http://www.physio-on-the-river.co.uk/ Data is sent to: United Kingdom (adequate)

First and third-party cookies

Whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by www.physio-on-the-river.co.uk/). Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a site and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies

These cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies

These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

We also use cookies to detect whether a visitor to our website is a first-time visitor or a repeat visitor. No personally identifiable information is stored on these cookies.

Your consent

By continuing to use our site, you are agreeing to us placing cookies on your computer.

Please read this policy carefully for details about the information we collect when you use this site. If you do not wish to accept cookies in connection related to this site, you must disable them using your browser settings.

What we do with the information we gather

We use the information to understand your needs and provide you with a better online browsing service. The cookie information we collect is aggregated and anonymised for our internal use and not passed onto any third parties. We only use that information to inform any changes to the website.

We use traffic log cookies to identify which pages are being used. We analyse this data to improve our site and tailor it to our clients’ needs. We only use this information for statistical purposes. We also may use cookies to track campaigns from banner advertisements and opt-in emails, as and when we use them.

This information is stored for 12 months.

Links to other websites

Our site may contain links to other sites of interest. However, once you use these links we do not have any control over that external site. We cannot be responsible for the protection and privacy of any information you provide whilst visiting sites that are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to external sites.

Source of your data and recipients of your data

All of the cookie data comes from your use of our site.

We may use third-party providers (data processors) to help us determine which of our advertisements are most likely to be of interest to you.

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our users’ experience. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Controlling your personal information

You can choose to delete and block cookies and opt out of being tracked by Google Analytics.

How to delete and block our cookies

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our site.

How to opt out of Google Analytics

To opt out of being tracked by Google Analytics across all sites visit http://tools.google.com/dlpage/gaoptout.

How to opt out of sending Personal Identifiable Information to Google

To ensure you are not sending PII to Google, following this link:

Automated decision making

No automated decisions are made using any personal information collected using this site.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Transfers outside the EEA

We do not send any Personally Identifiable data collected via our site outside the EEA however our website uses tracking technology to help us identify the numbers of uses. This tracking software does not personally identify website visitors.

Data Processor agreements

Where we may use third parties to process any personal data collected from this site, we ensure that they have committed to ensuring appropriate technical and organisational measures in place to meet their obligations under GDPR.

Your rights

You are entitled to ask about the data that is held about you, subject to certain exceptions.  This is called a Subject Access Request (SAR).  These should be made by email or in writing to our Data Protection Officer at the following addresses:

Email: Please enter the email you would like to use here

Address: The Old Ticket Office Barnes Bridge Railway Station, The Terrace, Barnes, London SW13 0NP

In addition, the GDPR provides the following rights for individuals:  (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

If you would like to exercise any of your rights under GDPR, please email our us on XXYYY

We will make every attempt to ensure you are satisfied with our handling of your data queries or requests.  However, you have the right to complain to the Information Commissioners Office (ICO) if you are not satisfied with our handling of your requests about the protection of your data.  Follow the link below to report a concern to the ICO.

https://ico.org.uk/concerns/

Last updated: June 2018

Subscribe to Our Newsletter