Complaints Procedure

Here at Physio on the River Ltd we will make every effort to ensure you are happy with our services.

If for some reason, you have a complaint about the service you have received from us or about any of our staff working here at the clinic, we would like you to let us know.

Contact for Complaints

The Clinic Director


We aim to acknowledge your request within 48 hours and will respond as quickly as possible depending on the nature and complexity of the complaint.

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Because of our great transport links and free on-street parking we have regular patients and exercise class participants from:
Barnes, Mortlake, East Sheen, Putney and Roehampton