Ergonomics, good health at work

Workstation assessments: complying with the law and improving the health of your staff

Are you an Employer, HR Director or Office Manager?

Read on to find out how we helped a City PR company:

  • comply with the law relating to Health and Safety at work
  • improve working conditions for their office workers
  • and improve the health of their staff by reducing work related aches and pains and absenteeism


Complying with DSE Regulations

Do you have employees who have continuous spells working at their computer for an hour or more on a more or less daily basis?

If so do you know that you have a legal responsibility to make sure they know the risks to their health and how to minimise them?

Office workers typically spend an average of 60% of their time at their desks!

Your duties come under the European Health and Safety Legislation and in particular the Display Screen Equipment Regulations 1992 (amended 2002).

If you are unaware of your responsibilities – don’t worry as we can help you comply with all aspects of this law.

What are the potential risks to health?

sore neck

sore neck

The most common work related aches and pains affect the neck, arms and spine.

The factors that make this more likely are:

  • Sitting in a prolonged, static position
  • Placing your joints in awkward postures
  • Carrying out highly repetitive movements like using a mouse or typing
  • The stress of workplace demands
  • Poor working habits
  • Poor general health and fitness
  • Using an unsuitable chair for your size and shape
  • Not having your desk, chair and computer set up correctly

How we helped a City PR company with their workplace health

Diana Wilson, our Ergonomics Physiotherapist, visited the offices of a PR company in the City to carry out Workstation Assessments on their office workers.

For those with no current work related aches and pains Diana carried out a Display Screen Equipment (DSE) Assessment.

This involved showing each staff member the correct set up for their desk, chair and computer.

Where possible she juggled different chairs between staff to find the best fit for each person. Where this was not possible she sourced the correct new chair.

She taught the staff how they should be sitting correctly and sourced any accessories that were needed like a footrest for those whose feet couldn’t reach the floor or a document holder for those frequently referring to notes. She gave each staff member a summary report of her findings and recommendations.

For those staff with existing work related aches and pains she carried out a more Detailed Workstation Assessment.

This involved analysing and identifying why a particular individual was suffering with pain and making changes to their workstation setup or posture to prevent symptoms occurring. A full detailed report was provided with recommendations and solutions.

Lastly she educated the office workers on the importance of frequent, short breaks, showed them simple exercises they could do to help prevent pain and talked to them about their general health and how keeping fit can help them stay healthy at work.

Testimonial from the HR Director

This is what the HR Director of that PR company said about the service we provided:

“Diana Wilson of Physio on the River attended our office recently to carry out a series of Workstation assessments, including one for a pregnant employee.

She is friendly, professional and approachable and the quality of her workstation assessment reports and recommendations were very high. Most importantly, our employees commented on how helpful and supportive Diana was on giving advice on the optimal workstation set up for them.

Feedback from Diana’s visit was so good that we have her booked in for another two days of workstation assessments later in the year.

It follows from the above that I recommend her highly.

Yours sincerely

Ann Marie

HR Director”

If you would like to book Workstation assessments for your staff or chat to Diana about what is involved call us on 020 8876 5690 or click here to email your enquiry.

If you have found this blog useful and would like to see other blogs about good health at work, click on the following links:

Are you sitting comfortably?

Do you have good working habits?

Which workstations accessories could help you enjoy a more comfortable working day?


How Pilates classes are helping back pain sufferers, who spend hours sitting at a desk

Do you suffer from back pain when sitting at your desk? It’s plain miserable isn’t it? No matter how you try to get comfortable, pain relief rarely lasts for long.

Ironically, we now see as many patients suffering back pain caused by inactivity – as we do those who have sustained an injury whilst moving or carrying something.

Because the reality is for many people, their working lives mean many hours sat in a sedentary position at their desk and  computer with little time to exercise. Sound familiar?

How Pilates can help back pain 

Pilates exercise classes are a brilliant antidote to a sedentary working lifestyle. The exercises are designed to take your back through a full range of movement (within your limits of comfort of course!).

Pilates also focuses on the core muscles – deep abdominals and back muscles, diaphragm and pelvic floor. By gaining strength in your core muscles this will help you to improve and sustain a better posture.

Sitting at a desk all day can cause some muscles to become tight – the hamstrings are a perfect example. Tight hamstrings can contribute to back pain. So giving them a good stretch will help maintain better flexibility.

image sourced from

image sourced from

Are you afraid to exercise in case it makes your back worse?

Clinic studioResearch has shown that a back injury that is not rehabilitated properly often leads to persistent weakness in the deep abdominal and back muscles. These muscles stabilise and protect the back from further injury.

Pilates can help to address that. What is important if you have a back problem is that you exercise in the right way.

At Physio on the River some of our physiotherapy team also teach Pilates – plus we have a team of highly trained Pilates teachers. Our Physiotherapy training gives us a depth of knowledge that allows us to modify and tailor exercises to suit clients with an ongoing problem.

Our Pilates teacher and Physio, Fiona Buchanan, takes Rehab Pilates classes which are specially designed to suit those recovering from an injury or operation such back surgery. Fiona can adapt the exercises to suit the issues of the individuals attending.

What concerns people about Pilates classes when they suffer with back pain?

Private Pilates lessons

Physio on the RiverIf you suffer with back pain and are concerned about exercising, we strongly recommend one-on-one Pilates lessons first. This allows your teacher to carefully assess your problem and lets you get to grips with the muscles that you need to be exercising.

Private Pilates lessons will ensure you get the most from a course of Pilates classes.

Small Pilates classes – maximum 7 people:

A maximum of 7 people in a class ensures there is plenty of close supervision. This is vital because the exercises are subtle and precise and it takes time to learn which muscles you are working.

To Book:

Call 020 8876 5690 or click here to contact us. If you are unsure which class would be right for you speak to Angela, our Class Co-ordinator and she will talk you through the options.

Find out more about our small group Pilates Classes

Our articles on Pilates


Which workstation accessories could help you enjoy a more comfortable working day?

Apart from the basic desk, chair and computer there are a number of useful gadgets which can help you work more comfortably at work or in your home office. We’ve picked out a few that we think can make a real difference.


  • Picture of footrest sourced from

    sourced from

    The footrest: in a previous blog ‘Are you sitting comfortably?’ we talked about getting your chair adjusted so that it is at the right height for your desk. If, having followed our guidelines, you find that your feet are then unsupported, you will need a footrest. They come in all shapes and sizes and most are adjustable in height. They are relatively inexpensive but essential to give your legs and back support.

  • The laptop stand: the laptop is great for convenience but is not ergonomically ideal and can easily become the source of aches and pains. We would highly recommend only using a laptop without a laptop stand when out and about but not when in the office for any length of time. Laptop stands are neat fold away stands which place your laptop screen at the correct height and help prevent neck and back pain. If you refer to documents, many stands come with an integrated document holder.  Once the laptop is on its stand it is necessary to use a separate mouse and keyboard. Many suppliers sell ‘laptop sets’ that include all three products in one package deal.


  • laptop trolley bag sourced from

    sourced from

    Laptop bags: there are some excellent bags on the market now that are both lightweight and either rucksack in style or on wheels – or both. There should be no excuse to lug your heavy laptop and work around on one shoulder!


  • vertical mouse sourced from

    sourced from

    Mouse: should you be unfortunate enough to develop symptoms related to using the mouse, there are a number of alternative mice on offer which change the position of your wrist and hand. There is even one that can be operated more like a pen.

  • Keyboard: equally there are a variety of differently shaped keyboards on the market to suit all individuals. There are even portable roll up keyboards for use with a laptop.
  • Document holders: there are several different types of document holders that can be used in conjunction with your computer. Some are freestanding and others attach to the side of the monitor or sit in front of the screen. They are all designed to cut down on the repetitive neck movements required if looking at work on your desk and then glancing up to the screen.


  • telephone headset sourced from

    sourced from

    Telephone headsets: if you are on the phone more than 40% of your day or if your calls last more than 5-10 minutes we recommend getting a headset. These are lightweight and very comfortable to wear. They can be totally wireless and sound quality is excellent. They will free up your hands to take notes and ease the strain on neck and shoulder muscles.

Remember, if you are unsure that your workstation is set up correctly we can help.


If you enjoyed reading this take a look at our other posture related blogs!

Do you have good working habits?

Getting your workstation set up correctly is the first part of looking after the health of your spine. The second part is introducing some good working habits which will cut down the loading of your joints and soft tissues and keep you pain free through your working life.

  • Have you studied your work area? Can you rearrange your desk so you don’t have to stretch repeatedly for things that are used regularly? Put heavy items such as folders in a place that is easy to get at. Place commonly used items within easy reach.
  • Are you a leg crosser? Make sure you are not crossing your legs habitually. This puts the spine on a twist and can set up back pain.
  • image sourced from

    image sourced from

    Do you take regular breaks? Organise your work so that you can change position every hour and break up the periods of sitting. We recommend taking mini-breaks away from your desk for 5 minutes in every hour. If you get absorbed in your work and  forget the time  set an alarm to remind you to get up and move.

  • Drink plenty of water so that your tissues are hydrated and healthy and minimize tea and coffee which can be dehydrating.
  • Make sure you are close enough to the screen and keyboard. If you are too far away you will be encouraged to slouch and this leads to a ‘poking chin posture’. Make sure that armrests fitted to the chair do not prevent you from pulling the chair in close to the desk.
  • Is the mouse too far away from your side? Have it within easy reach with the elbow at 90°.
  • image sourced from

    image sourced from

    Be careful when using a wrist rest. Resting your wrists during mouse or keyboard use just places unwanted pressure on the front of the wrist where important tendons and nerves pass. The hands should hover over the mouse and keyboard, maintaining a flat angle at the wrist. Try using the function/shortcut keys on the keyboard to give your mouse use a rest.

  • Do you cradle the phone between your ear and your shoulder?  This can lead to pain and stiffness in the neck. If you use the phone for more than 40% of your day or have long conversations then it is worth getting a headset. This will free up your hands during the calls and place your neck in a better position. Place the phone on your non-dominant side if you take notes during calls.

Person being instructed in yoga

  • What kind of lifestyle do you lead? If you have a sedentary job it’s important to inject some regular exercise into your life that gets you out of that sitting posture – something like walking, running, yoga, Pilates or swimming.
  • Simply doing some stretching exercises for your spine and upper limbs is a good habit to get into. It will help to keep your body supple and prevent stiffness creeping in with time.


If you work in an office or run your own business and would like us to carry out some workstation assessments or DSE assessments for your staff please call us on 020 8876 5690 or email us here for more information.

If you enjoyed this blog take a look at our other posture related blogs.

Are you sitting comfortably?

The majority of our clients are sedentary workers. You may be surprised to hear that sitting all day can be just as harmful as heavy labour. Very few jobs these days don’t include sitting at a desk and using a computer for at least some of the time.

Getting your workstation set up correctly doesn’t have to be expensive, although we would recommend spending a reasonable amount on your office chair as this is an essential piece of equipment to do your job properly and stay healthy.

The aim is to put your spine in the most ‘neutral’ position where the joints, ligaments and muscles are held in the position of least strain and effort.

  • Chair height:  Place your arms by your side with your elbows bent at a right angle. The middle row of your keyboard should be just below the level of your fingertips. Adjust your chair accordingly. If the chair is too low it will cause you to hunch your shoulders to raise your hands over the keyboard, leading to tension in the neck and shoulder muscles. You may want to get a keyboard shelf which pulls out from under the surface of the desk. If you have to raise the chair up to a level where you can’t place your feet on the floor then you will need a footstool (or a box) to support your feet.
  • When sitting on your chair your feet should be flat on the floor or footstool. The angle at your knees and hips should be at 90° or more – but your knees should never be higher than your hips. The seat should be deep enough to support ¾ of the length of your thighs, but not so deep that your back lacks support. The backrest should be slightly curved and adjusted to support the hollow in your spine. If your chair lacks this support try a rolled towel placed in the small of your back. A slight forward tilt to the chair seat can help to maintain the curve in the lower back. Pull your chair in close to the desk to encourage good upright posture.

Correct screen height

  • Have you studied your computer terminal recently? Your eyes should be level with  the first line of a word document.
  • The screen should be at right angles to your face and straight ahead of you.
  • If you wear bifocals lower the monitor to a comfortable reading height.


Finally, remember that the chair cannot give you good posture – you still have to work at becoming aware of your posture. Sit yourself right back in the chair, draw yourself up tall, ‘wear’ your head over your shoulders and not in front of your shoulders and let the chair support you.image sourced from



Next steps:

If you start to develop symptoms– commonly aches and pains in the neck, upper back, lower back and arms or funny sensations in the arms or legs – then give us a call on 020 8876 5690 and our Physiotherapists or massage therapists can help you resolve them.

If you run your own business or work in an office and need Workstation Assessments or Display Screen Assessments to be carried out to comply with the law, our Ergonomics Physiotherapist can sort that out for you. Just call 020 8876 5690 or email us here.

If you enjoyed this blog then take a look at our other posture related blogs.

  • Physio on the River
    The Old Ticket Office
    Barnes Bridge
    The Terrace
    SW13 0NP
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